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Aloha hotel yogyakarta Review & Analysis

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Conclusion:

Aloha Hotel Yogyakarta offers a convenient location near Malioboro Street and clean accommodations, but it faces significant service issues, particularly regarding room cleanliness and pest control, which detracts from its overall value. The hotel industry, while important for tourism, often struggles with maintaining consistent quality and service standards, and potential improvements could include enhanced staff training and better maintenance protocols to elevate guest experiences.

Customer Service

Customer service at Aloha Hotel Yogyakarta has received negative feedback regarding cleanliness and pest control, with reviews mentioning ants in the rooms and inadequate service. For instance, one guest stated, 'The service is getting from bad to worst. They didn't fumigate the room. Ants crawling everywhere in the room.' This indicates a significant flaw in their service quality.

Product Quality

While the hotel maintains basic cleanliness and offers air-conditioned rooms, the presence of pests and inconsistent maintenance significantly impacts product quality. Guests have noted, 'Very basic amenities but clean,' which reflects a lack of attention to detail in maintaining the facilities.

Price Fairness

Prices are considered fair for the location, but the lack of quality service and pest issues undermine the overall value. Guests have mentioned that while it is affordable, the experience does not match the expectations set by the price.

Reliability

The reliability of Aloha Hotel Yogyakarta is questionable, given the negative reviews about service and cleanliness. With significant complaints regarding the state of the rooms, it cannot be counted on for a consistently good experience.

Security

While no major security issues have been highlighted, the presence of pests raises concerns about hygiene and overall safety in terms of guest comfort. The hotel does have basic security measures in place, but pest control is a significant oversight.

Company Law Compliance

Best Practice Standard

Does it provide a peaceful and enjoyable stay for guests?

Related Categories

Product Specifications

Location: 5-minute drive from Malioboro Street
Room Types: Superior Double Room, air-conditioned
Amenities: Free Wi-Fi, tour arrangements, on-site parking
Size: Small establishment
Environment: Quiet, away from main road noise

Frequently Asked Questions

Is Aloha hotel yogyakarta worth it?

Based on our analysis score of 3/100, c Aloha Hotel Yogyakarta offers a convenient location near Malioboro Street and clean accommodations, but it faces significant service issues, particularly regarding room cleanliness and pest control, which detracts from its overall value. The hotel industry, while important for tourism, often struggles with maintaining consistent quality and service standards, and potential improvements could include enhanced staff training and better maintenance protocols to elevate guest experiences.

How reliable is Aloha hotel yogyakarta?

The reliability of Aloha Hotel Yogyakarta is questionable, given the negative reviews about service and cleanliness. With significant complaints regarding the state of the rooms, it cannot be counted on for a consistently good experience.

How is Aloha hotel yogyakarta's customer service?

Customer service at Aloha Hotel Yogyakarta has received negative feedback regarding cleanliness and pest control, with reviews mentioning ants in the rooms and inadequate service. For instance, one guest stated, 'The service is getting from bad to worst. They didn't fumigate the room. Ants crawling everywhere in the room.' This indicates a significant flaw in their service quality.

Is Aloha hotel yogyakarta good value for money?

Prices are considered fair for the location, but the lack of quality service and pest issues undermine the overall value. Guests have mentioned that while it is affordable, the experience does not match the expectations set by the price.

Is Aloha hotel yogyakarta legitimate?

Our analysis shows some concerns with a score of 3/100. c Aloha Hotel Yogyakarta offers a convenient location near Malioboro Street and clean accommodations, but it faces significant service issues, particularly regarding room cleanliness and pest control, which detracts from its overall value. The hotel industry, while important for tourism, often struggles with maintaining consistent quality and service standards, and potential improvements could include enhanced staff training and better maintenance protocols to elevate guest experiences.

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Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.