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Al waleed palace hotel apartments al barsha Review & Analysis

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Conclusion:

The Al Waleed Palace Hotel Apartments in Al Barsha, Dubai, presents a mixed bag of experiences for guests, with a generally favorable location and decent pricing, but it suffers from significant operational issues, such as unreliable internet and inadequate maintenance of facilities, which detract from the overall guest experience. The hotel is in a saturated market of budget hospitality options, where customer expectations are high, and improvements in service reliability and amenities could greatly enhance its standing.

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Customer Service

Customer service at Al Waleed Palace Hotel Apartments has been noted to have major flaws, particularly highlighted by a negative review that mentioned previous management issues leading to guest complaints. While some staff, like a security guard, received praise for helpfulness, the overall consistency in service quality appears lacking.

Product Quality

The quality of the product, in this case, the apartments offered, varies with reports of cleanliness and quiet rooms, but also complaints regarding missing amenities and malfunctioning items, indicating that the product does not meet the expected standard consistently across all offerings.

Price Fairness

Pricing is viewed as competitive given the location near Mall of the Emirates, but the low rates might reflect the current state of the hotel as it is still starting up, which could mean that guests may face issues that detract from their overall experience.

Reliability

Reliability seems to be a major concern, as several reviews pointed out that basic amenities like the internet are unreliable and require frequent resets, which can be quite frustrating for guests, particularly those on business trips.

Security

Security appears to be satisfactory as there are no major complaints regarding safety, and the presence of polite and helpful staff contributes positively to the perception of security within the hotel.

Company Law Compliance

Best Practice Standard

Does it provide a satisfactory guest experience?

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Product Specifications

113 elegant apartments
Close proximity to Mall of the Emirates
Rooftop terrace
Outdoor pool
Fitness center
Business center
Coffee shop/cafe
Dry cleaning/laundry services

Frequently Asked Questions

Is Al waleed palace hotel apartments al barsha worth it?

Based on our analysis score of -93/100, c The Al Waleed Palace Hotel Apartments in Al Barsha, Dubai, presents a mixed bag of experiences for guests, with a generally favorable location and decent pricing, but it suffers from significant operational issues, such as unreliable internet and inadequate maintenance of facilities, which detract from the overall guest experience. The hotel is in a saturated market of budget hospitality options, where customer expectations are high, and improvements in service reliability and amenities could greatly enhance its standing.

How reliable is Al waleed palace hotel apartments al barsha?

Reliability seems to be a major concern, as several reviews pointed out that basic amenities like the internet are unreliable and require frequent resets, which can be quite frustrating for guests, particularly those on business trips.

How is Al waleed palace hotel apartments al barsha's customer service?

Customer service at Al Waleed Palace Hotel Apartments has been noted to have major flaws, particularly highlighted by a negative review that mentioned previous management issues leading to guest complaints. While some staff, like a security guard, received praise for helpfulness, the overall consistency in service quality appears lacking.

Is Al waleed palace hotel apartments al barsha good value for money?

Pricing is viewed as competitive given the location near Mall of the Emirates, but the low rates might reflect the current state of the hotel as it is still starting up, which could mean that guests may face issues that detract from their overall experience.

Is Al waleed palace hotel apartments al barsha legitimate?

Our analysis shows some concerns with a score of -93/100. c The Al Waleed Palace Hotel Apartments in Al Barsha, Dubai, presents a mixed bag of experiences for guests, with a generally favorable location and decent pricing, but it suffers from significant operational issues, such as unreliable internet and inadequate maintenance of facilities, which detract from the overall guest experience. The hotel is in a saturated market of budget hospitality options, where customer expectations are high, and improvements in service reliability and amenities could greatly enhance its standing.

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Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.