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Airport plaza hotel Review & Analysis

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Conclusion:

The Airport Plaza Hotel, located near JFK Airport, has been noted for its convenient location, but it suffers from significant negative reviews highlighting cleanliness issues and the experience of some guests describing it as akin to a homeless shelter. The hotel industry is inherently competitive and can often lack the technological innovations found in sectors that drive major change; therefore, this establishment scores lower due to its operational shortcomings, particularly regarding service quality and maintenance. Future improvements could include enhanced cleaning protocols, better customer service training, and upgraded facilities to elevate the guest experience.

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Customer Service

Numerous reviews indicate poor customer service, with complaints about unhelpful staff and long response times. One guest mentioned, 'The front desk staff seemed indifferent to our concerns.' This reflects a significant flaw in service quality.

Product Quality

Guests have reported issues with room cleanliness and maintenance, with comments such as, 'The room was dirty and not well-maintained.' Such deficiencies indicate major flaws in product quality.

Price Fairness

While the prices may seem reasonable for a hotel near JFK, the poor condition and service do not provide good value for money. A review stated, 'I expected better for the price I paid.' This suggests a perceived lack of fairness in pricing.

Reliability

Many guests express dissatisfaction with their stay, citing unreliable services and inconsistent quality. Comments like, 'I would not recommend this hotel' highlight reliability issues.

Security

Concerns about safety and security have been raised, with some reviewers feeling uneasy about the hotel's environment. One user noted, 'I didn't feel safe walking back to the hotel at night,' indicating a significant flaw in perceived security.

Company Law Compliance

Best Practice Standard

Does it enhance travel through comfort?

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Product Specifications

Location: Jamaica, Queens, near JFK Airport
Room types: Standard rooms, suites
Amenities: Free Wi-Fi, airport shuttle (surcharge), on-site dining
Accessibility: Close to public transport, major attractions
Check-in/out times: Standard hotel times

Frequently Asked Questions

Is Airport plaza hotel worth it?

Based on our analysis score of -16/100, c The Airport Plaza Hotel, located near JFK Airport, has been noted for its convenient location, but it suffers from significant negative reviews highlighting cleanliness issues and the experience of some guests describing it as akin to a homeless shelter. The hotel industry is inherently competitive and can often lack the technological innovations found in sectors that drive major change; therefore, this establishment scores lower due to its operational shortcomings, particularly regarding service quality and maintenance. Future improvements could include enhanced cleaning protocols, better customer service training, and upgraded facilities to elevate the guest experience.

How reliable is Airport plaza hotel?

Many guests express dissatisfaction with their stay, citing unreliable services and inconsistent quality. Comments like, 'I would not recommend this hotel' highlight reliability issues.

How is Airport plaza hotel's customer service?

Numerous reviews indicate poor customer service, with complaints about unhelpful staff and long response times. One guest mentioned, 'The front desk staff seemed indifferent to our concerns.' This reflects a significant flaw in service quality.

Is Airport plaza hotel good value for money?

While the prices may seem reasonable for a hotel near JFK, the poor condition and service do not provide good value for money. A review stated, 'I expected better for the price I paid.' This suggests a perceived lack of fairness in pricing.

Is Airport plaza hotel legitimate?

Our analysis shows some concerns with a score of -16/100. c The Airport Plaza Hotel, located near JFK Airport, has been noted for its convenient location, but it suffers from significant negative reviews highlighting cleanliness issues and the experience of some guests describing it as akin to a homeless shelter. The hotel industry is inherently competitive and can often lack the technological innovations found in sectors that drive major change; therefore, this establishment scores lower due to its operational shortcomings, particularly regarding service quality and maintenance. Future improvements could include enhanced cleaning protocols, better customer service training, and upgraded facilities to elevate the guest experience.

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Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.