Airport city hotel Review & Analysis
Conclusion:
Airport City Hotel in Kolkata offers a convenient location near the airport, making it a favorable option for travelers, but its overall value is diminished by several negative reviews highlighting issues with customer service, cleanliness, and reliability. The hotel could improve by enhancing its service quality and addressing maintenance concerns to ensure a better guest experience. The hospitality industry generally struggles to innovate significantly, which is reflected in the limitations of this establishment, particularly in terms of amenities and customer satisfaction.
Customer Service
Product Quality
Price Fairness
Reliability
Security
Company Law Compliance
Best Practice Standard
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Frequently Asked Questions
Is Airport city hotel worth it?
Based on our analysis score of 28/100, c Airport City Hotel in Kolkata offers a convenient location near the airport, making it a favorable option for travelers, but its overall value is diminished by several negative reviews highlighting issues with customer service, cleanliness, and reliability. The hotel could improve by enhancing its service quality and addressing maintenance concerns to ensure a better guest experience. The hospitality industry generally struggles to innovate significantly, which is reflected in the limitations of this establishment, particularly in terms of amenities and customer satisfaction.
How reliable is Airport city hotel?
Reliability is a concern for this hotel, as numerous guests have shared experiences of booking issues and unfulfilled promises regarding amenities. This inconsistency can significantly affect the guest experience.
How is Airport city hotel's customer service?
Customer service at Airport City Hotel has received multiple negative reviews, indicating significant issues. For instance, guests have reported unresponsive staff and poor handling of complaints, leading to frustration. This suggests a major flaw in their service approach.
Is Airport city hotel good value for money?
While the hotel is positioned as a luxury option, the value offered does not seem to match the price, especially when considering the negative aspects pointed out in reviews. Guests feel that they could find better quality accommodations for similar or lower prices.
Is Airport city hotel legitimate?
Our analysis shows some concerns with a score of 28/100. c Airport City Hotel in Kolkata offers a convenient location near the airport, making it a favorable option for travelers, but its overall value is diminished by several negative reviews highlighting issues with customer service, cleanliness, and reliability. The hotel could improve by enhancing its service quality and addressing maintenance concerns to ensure a better guest experience. The hospitality industry generally struggles to innovate significantly, which is reflected in the limitations of this establishment, particularly in terms of amenities and customer satisfaction.
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Last updated: December 26, 2024
How Score Conclusion is Determined
The overall score conclusion is determined by assessing multiple progress factors, such as:
- Sustainability: How the company manages its resources and environmental impact.
- Innovation: Adoption of new technologies and creative approaches.
- Reusability: The ability to reuse or repurpose products and services.
- ...and many other factors that gauge overall progress and performance.
These factors are aggregated to produce the final trust score you see above.