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Airport annex hotel Review & Analysis

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Conclusion:

The Hotel Airport Annex in Mumbai has mixed reviews, with a low overall rating of 2.3/5, indicating significant dissatisfaction among guests. While it offers amenities such as free Wi-Fi, free parking, and a family room, the negative feedback highlights major flaws that detract from the experience, such as issues with cleanliness and service. Given its basic niche as a hotel, it does not contribute to significant progress or innovation in the hospitality industry. Future improvements could focus on enhancing service quality and ensuring better maintenance to elevate guest satisfaction.

Customer Service

Customer service received significant criticism in reviews, with guests mentioning unresponsive staff and poor handling of complaints. Many noted that their issues were not addressed adequately, leading to a frustrating experience.

Product Quality

The quality of the accommodations appears to be subpar based on guest feedback, with complaints about cleanliness and outdated facilities. A rating below 50 reflects major flaws in product quality that can detract from the overall experience.

Price Fairness

While some guests found the pricing reasonable, many felt that the quality did not match the cost. This led to a neutral score, indicating some guests may see fair value, while others do not.

Reliability

Reliability is questioned due to the inconsistent service and issues experienced by guests. The low score indicates that the establishment may not be dependable for a quality stay.

Security

While there are no specific negative reviews about security, the overall low ratings in other areas suggest that the hotel may not provide a consistently secure or reliable environment for guests.

Company Law Compliance

Best Practice Standard

Does it provide quality accommodation for travelers?

Related Categories

Product Specifications

Free Wi-Fi
Free parking
24-hour front desk
Family rooms
Luggage storage
Pets allowed
Balcony/Terrace

Frequently Asked Questions

Is Airport annex hotel worth it?

Based on our analysis score of 7/100, c The Hotel Airport Annex in Mumbai has mixed reviews, with a low overall rating of 2.3/5, indicating significant dissatisfaction among guests. While it offers amenities such as free Wi-Fi, free parking, and a family room, the negative feedback highlights major flaws that detract from the experience, such as issues with cleanliness and service. Given its basic niche as a hotel, it does not contribute to significant progress or innovation in the hospitality industry. Future improvements could focus on enhancing service quality and ensuring better maintenance to elevate guest satisfaction.

How reliable is Airport annex hotel?

Reliability is questioned due to the inconsistent service and issues experienced by guests. The low score indicates that the establishment may not be dependable for a quality stay.

How is Airport annex hotel's customer service?

Customer service received significant criticism in reviews, with guests mentioning unresponsive staff and poor handling of complaints. Many noted that their issues were not addressed adequately, leading to a frustrating experience.

Is Airport annex hotel good value for money?

While some guests found the pricing reasonable, many felt that the quality did not match the cost. This led to a neutral score, indicating some guests may see fair value, while others do not.

Is Airport annex hotel legitimate?

Our analysis shows some concerns with a score of 7/100. c The Hotel Airport Annex in Mumbai has mixed reviews, with a low overall rating of 2.3/5, indicating significant dissatisfaction among guests. While it offers amenities such as free Wi-Fi, free parking, and a family room, the negative feedback highlights major flaws that detract from the experience, such as issues with cleanliness and service. Given its basic niche as a hotel, it does not contribute to significant progress or innovation in the hospitality industry. Future improvements could focus on enhancing service quality and ensuring better maintenance to elevate guest satisfaction.

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Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.