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Adika hotel bahtera Review & Analysis

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Conclusion:

The Adika Hotel Bahtera offers a convenient location in Balikpapan with essential amenities like free Wi-Fi and a pool, but it suffers from notable negative reviews regarding customer service and room quality, indicating that while it serves basic needs, it does not significantly drive progress in the hospitality industry. To enhance its appeal, the hotel could consider implementing advanced booking systems or integrating smart room technologies to improve guest experiences.

Customer Service

The customer service at Adika Hotel Bahtera has significant flaws as seen in various reviews, with complaints about staff responsiveness and professionalism. Negative mentions include dissatisfaction with service quality, indicating that improvements are needed.

Product Quality

Product quality seems to be average but is marred by consistent reports of maintenance issues and cleanliness concerns in guest rooms. Some guests have noted that the amenities do not meet expectations, which detracts from the overall experience.

Price Fairness

While room rates are generally seen as fair, especially for a budget hotel, the value diminishes with the reports of quality issues, which suggests that while the pricing is reasonable, it does not reflect the overall experience.

Reliability

Reliability is somewhat questionable, given that some guests have faced issues with room availability and booking inconsistencies, leading to a less reliable experience overall.

Security

Security measures appear to be average, with no major complaints, but the need for more robust systems could enhance guest confidence in safety.

Company Law Compliance

Best Practice Standard

Does it provide quality hospitality services?

Related Categories

Product Specifications

Free Wi-Fi
Swimming pool
Free parking
Spa services
24-hour front desk
Restaurant and bar
Meeting and event space

Frequently Asked Questions

Is Adika hotel bahtera worth it?

Based on our analysis score of -128/100, c The Adika Hotel Bahtera offers a convenient location in Balikpapan with essential amenities like free Wi-Fi and a pool, but it suffers from notable negative reviews regarding customer service and room quality, indicating that while it serves basic needs, it does not significantly drive progress in the hospitality industry. To enhance its appeal, the hotel could consider implementing advanced booking systems or integrating smart room technologies to improve guest experiences.

How reliable is Adika hotel bahtera?

Reliability is somewhat questionable, given that some guests have faced issues with room availability and booking inconsistencies, leading to a less reliable experience overall.

How is Adika hotel bahtera's customer service?

The customer service at Adika Hotel Bahtera has significant flaws as seen in various reviews, with complaints about staff responsiveness and professionalism. Negative mentions include dissatisfaction with service quality, indicating that improvements are needed.

Is Adika hotel bahtera good value for money?

While room rates are generally seen as fair, especially for a budget hotel, the value diminishes with the reports of quality issues, which suggests that while the pricing is reasonable, it does not reflect the overall experience.

Is Adika hotel bahtera legitimate?

Our analysis shows some concerns with a score of -128/100. c The Adika Hotel Bahtera offers a convenient location in Balikpapan with essential amenities like free Wi-Fi and a pool, but it suffers from notable negative reviews regarding customer service and room quality, indicating that while it serves basic needs, it does not significantly drive progress in the hospitality industry. To enhance its appeal, the hotel could consider implementing advanced booking systems or integrating smart room technologies to improve guest experiences.

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Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.