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Achilleas hotel apartments Review & Analysis

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Conclusion:

The Achilleas Hotel Apartments in Kos Town provides a decent stay with its proximity to the beach and town center, but it faces challenges such as varying customer service quality and potential noise issues, which affect its overall score. The hotel offers basic amenities suitable for travelers looking for budget accommodation; however, it lacks features that could elevate it to a more competitive status, such as advanced booking technology or personalized guest services. This industry often struggles with consistency in service delivery, indicating a need for better staff training and operational efficiency.

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Customer Service

The Achilleas Hotel Apartments have received mixed reviews regarding customer service, with some guests highlighting friendly staff while others mention unresponsiveness and lack of support during their stay. For instance, negative feedback pointed out issues with staff availability and communication, indicating a need for improvement in handling guest concerns.

Product Quality

The quality of the apartments is generally acceptable but not outstanding. Some guests have noted that while the rooms are clean and adequately equipped, they can be dated and lack modern touches. There were mentions of maintenance issues, such as noise from nearby construction or other guests, which detracted from the overall experience.

Price Fairness

The pricing of Achilleas Hotel Apartments is generally considered fair for the location, but with limited amenities, guests expect more value. While many appreciate the affordability, some indicated that the quality of service and facilities does not always meet the price point, suggesting room for improvement.

Reliability

The hotel’s reliability is moderate. While it provides essential services, there have been reports of inconsistencies in room readiness and cleanliness upon check-in. Guests have expressed concerns about receiving what was promised during booking, which can harm trust in the establishment.

Security

The security at Achilleas Hotel Apartments is generally perceived as good, with safe access to the premises and secure rooms. However, there have been minor concerns raised about the effectiveness of the staff in monitoring security, particularly during busy periods.

Company Law Compliance

Best Practice Standard

Does it provide quality accommodations for travelers?

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Product Specifications

2-star rating
21 apartments
Free WiFi
Beachfront location
Family rooms available
Non-smoking property
Proximity to town center (200m)
Balconies with Aegean Sea views

Frequently Asked Questions

Is Achilleas hotel apartments worth it?

Based on our analysis score of 35/100, c The Achilleas Hotel Apartments in Kos Town provides a decent stay with its proximity to the beach and town center, but it faces challenges such as varying customer service quality and potential noise issues, which affect its overall score. The hotel offers basic amenities suitable for travelers looking for budget accommodation; however, it lacks features that could elevate it to a more competitive status, such as advanced booking technology or personalized guest services. This industry often struggles with consistency in service delivery, indicating a need for better staff training and operational efficiency.

How reliable is Achilleas hotel apartments?

The hotel’s reliability is moderate. While it provides essential services, there have been reports of inconsistencies in room readiness and cleanliness upon check-in. Guests have expressed concerns about receiving what was promised during booking, which can harm trust in the establishment.

How is Achilleas hotel apartments's customer service?

The Achilleas Hotel Apartments have received mixed reviews regarding customer service, with some guests highlighting friendly staff while others mention unresponsiveness and lack of support during their stay. For instance, negative feedback pointed out issues with staff availability and communication, indicating a need for improvement in handling guest concerns.

Is Achilleas hotel apartments good value for money?

The pricing of Achilleas Hotel Apartments is generally considered fair for the location, but with limited amenities, guests expect more value. While many appreciate the affordability, some indicated that the quality of service and facilities does not always meet the price point, suggesting room for improvement.

Is Achilleas hotel apartments legitimate?

Our analysis shows some concerns with a score of 35/100. c The Achilleas Hotel Apartments in Kos Town provides a decent stay with its proximity to the beach and town center, but it faces challenges such as varying customer service quality and potential noise issues, which affect its overall score. The hotel offers basic amenities suitable for travelers looking for budget accommodation; however, it lacks features that could elevate it to a more competitive status, such as advanced booking technology or personalized guest services. This industry often struggles with consistency in service delivery, indicating a need for better staff training and operational efficiency.

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Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.