ABB is a global technology leader in electrification and automation, driving significant progress in industries through innovation and sustainability, although it faces some reliability issues in its product offerings.
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Customer Service
Customer service is generally satisfactory but lacks consistency in addressing complex issues, as noted in reviews where some users felt unsupported.
Product Quality
Product quality is high with innovative solutions, but there are instances of reliability issues, such as the ABB 345kV PM breaker flash incident.
Price Fairness
Prices are fair considering the advanced technology and comprehensive solutions provided, though some customers feel they could be more competitive.
Reliability
Reliability is a concern with reports of product failures, such as the ABB 345kV PM breaker flash, which significantly impacts user trust.
Security
Security measures are robust, ensuring safe and reliable operations across various industries, with no major security breaches reported.
Company Law Compliance
Best Practice Standard
Is the company a global leader in electrification and automation?
Based on our analysis score of -7/100, a ABB is a global technology leader in electrification and automation, driving significant progress in industries through innovation and sustainability, although it faces some reliability issues in its product offerings.
How reliable is Abb?
Reliability is a concern with reports of product failures, such as the ABB 345kV PM breaker flash, which significantly impacts user trust.
How is Abb's customer service?
Customer service is generally satisfactory but lacks consistency in addressing complex issues, as noted in reviews where some users felt unsupported.
Is Abb good value for money?
Prices are fair considering the advanced technology and comprehensive solutions provided, though some customers feel they could be more competitive.
Is Abb legitimate?
Our analysis shows some concerns with a score of -7/100. a ABB is a global technology leader in electrification and automation, driving significant progress in industries through innovation and sustainability, although it faces some reliability issues in its product offerings.
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Last updated: December 26, 2024
How Score Conclusion is Determined
The overall score conclusion is determined by assessing multiple progress factors, such as:
Sustainability: How the company manages its resources and environmental impact.
Innovation: Adoption of new technologies and creative approaches.
Reusability: The ability to reuse or repurpose products and services.
...and many other factors that gauge overall progress and performance.
These factors are aggregated to produce the final trust score you see above.
