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Abadi hotel yogyakarta Review & Analysis

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Conclusion:

The Abadi Hotel Malioboro Yogyakarta offers convenient access to local attractions, but it suffers from several negative reviews regarding customer service and product quality, which suggests a lack of focus on guest satisfaction and experience. While the hotel has a strategic location and reasonable amenities, improvements in cleanliness and service reliability could significantly enhance its reputation. Innovations in hospitality, such as better training for staff or enhanced cleaning protocols, could help address these issues and could be explored to ensure a better guest experience.

Customer Service

Negative reviews highlight issues with service quality, such as complaints about towels smelling bad and overall poor customer experience. These issues suggest a significant flaw in customer service, which detracts from the overall guest experience.

Product Quality

While some amenities are available, the product quality is marred by reports of cleanliness issues and maintenance concerns. The fact that guests reported unsatisfactory conditions indicates that the hotel needs to improve its overall product quality.

Price Fairness

Prices starting at £24 are competitive for the area, but the quality of service and product may not match the expectations set by these prices, leading to a perception of unfair pricing.

Reliability

With significant complaints regarding cleanliness and service reliability, guests may find the hotel inconsistent in delivering what is promised, leading to a lower reliability score.

Security

While there are no major security issues reported, the overall service flaws may indicate a lack of attention to guest needs, which could affect perceived security and comfort.

Company Law Compliance

Best Practice Standard

Does it provide a quality experience for travelers?

Related Categories

Product Specifications

Located near Tugu Railway Station
5-minute walk to Malioboro Street
On-site restaurant
Free WiFi
Spa facilities
Parking available

Frequently Asked Questions

Is Abadi hotel yogyakarta worth it?

Based on our analysis score of -6/100, c The Abadi Hotel Malioboro Yogyakarta offers convenient access to local attractions, but it suffers from several negative reviews regarding customer service and product quality, which suggests a lack of focus on guest satisfaction and experience. While the hotel has a strategic location and reasonable amenities, improvements in cleanliness and service reliability could significantly enhance its reputation. Innovations in hospitality, such as better training for staff or enhanced cleaning protocols, could help address these issues and could be explored to ensure a better guest experience.

How reliable is Abadi hotel yogyakarta?

With significant complaints regarding cleanliness and service reliability, guests may find the hotel inconsistent in delivering what is promised, leading to a lower reliability score.

How is Abadi hotel yogyakarta's customer service?

Negative reviews highlight issues with service quality, such as complaints about towels smelling bad and overall poor customer experience. These issues suggest a significant flaw in customer service, which detracts from the overall guest experience.

Is Abadi hotel yogyakarta good value for money?

Prices starting at £24 are competitive for the area, but the quality of service and product may not match the expectations set by these prices, leading to a perception of unfair pricing.

Is Abadi hotel yogyakarta legitimate?

Our analysis shows some concerns with a score of -6/100. c The Abadi Hotel Malioboro Yogyakarta offers convenient access to local attractions, but it suffers from several negative reviews regarding customer service and product quality, which suggests a lack of focus on guest satisfaction and experience. While the hotel has a strategic location and reasonable amenities, improvements in cleanliness and service reliability could significantly enhance its reputation. Innovations in hospitality, such as better training for staff or enhanced cleaning protocols, could help address these issues and could be explored to ensure a better guest experience.

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Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.