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99acres Review & Analysis

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Conclusion:

The platform offers a comprehensive real estate marketplace in India, but it faces significant challenges regarding customer trust and satisfaction, as reflected in numerous negative reviews about spam and reliability. Although it provides a wide range of properties and useful tools, the prevalence of complaints regarding user experience and potential scams raises red flags. Innovations like enhanced verification processes, better spam control, and improved customer service could help restore credibility and trust, ultimately allowing 99acres to progress in the industry.

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Customer Service

Many users report issues with spam calls and messages, with one user stating, 'They sold my personal number to everyone.' This indicates a serious flaw in customer service and user privacy, significantly impacting trust.

Product Quality

While the platform features a variety of listings, complaints about unreliable property postings and poor communication overshadow its strengths. Users have expressed skepticism about the legitimacy of listings and service quality.

Price Fairness

Prices for listings seem competitive, but concerns about transparency and the potential for hidden fees diminish perceived fairness. Users have mentioned being charged for services without satisfactory results.

Reliability

Reliability is a major concern, with users highlighting issues such as outdated listings and lack of follow-up from agents. The platform does not consistently deliver on its promises, leading to frustration among users.

Security

Security concerns arise from reports of spam and questionable privacy practices. Users feel their data may not be adequately protected, impacting their willingness to engage with the platform.

Company Law Compliance

Best Practice Standard

Does it provide a reliable platform for real estate transactions?

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Product Specifications

Property listings: apartments, villas, land
Search filters: location, price, property type
User reviews and ratings
Mobile application for Android and iOS
Insights and tools for buyers and renters

Frequently Asked Questions

Is 99acres worth it?

Based on our analysis score of -140/100, c The platform offers a comprehensive real estate marketplace in India, but it faces significant challenges regarding customer trust and satisfaction, as reflected in numerous negative reviews about spam and reliability. Although it provides a wide range of properties and useful tools, the prevalence of complaints regarding user experience and potential scams raises red flags. Innovations like enhanced verification processes, better spam control, and improved customer service could help restore credibility and trust, ultimately allowing 99acres to progress in the industry.

How reliable is 99acres?

Reliability is a major concern, with users highlighting issues such as outdated listings and lack of follow-up from agents. The platform does not consistently deliver on its promises, leading to frustration among users.

How is 99acres's customer service?

Many users report issues with spam calls and messages, with one user stating, 'They sold my personal number to everyone.' This indicates a serious flaw in customer service and user privacy, significantly impacting trust.

Is 99acres good value for money?

Prices for listings seem competitive, but concerns about transparency and the potential for hidden fees diminish perceived fairness. Users have mentioned being charged for services without satisfactory results.

Is 99acres legitimate?

Our analysis shows some concerns with a score of -140/100. c The platform offers a comprehensive real estate marketplace in India, but it faces significant challenges regarding customer trust and satisfaction, as reflected in numerous negative reviews about spam and reliability. Although it provides a wide range of properties and useful tools, the prevalence of complaints regarding user experience and potential scams raises red flags. Innovations like enhanced verification processes, better spam control, and improved customer service could help restore credibility and trust, ultimately allowing 99acres to progress in the industry.

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Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.