Verify Giant Logo

1st inn hotel klang sentral Review & Analysis

Home > Categories > hotel > 1st inn hotel klang sentral Analysis

Conclusion:

The 1st Inn Hotel Klang Sentral offers basic accommodation options at a budget-friendly price, making it a viable choice for travelers looking for affordability. However, the presence of significant negative feedback regarding customer service and room quality raises concerns about the overall experience, indicating that while it serves a purpose in the budget hotel niche, there are areas that desperately need improvement. Innovations in hotel management and service automation could enhance guest satisfaction and operational efficiency, suggesting potential for growth in this sector.

Customer Service

Customer service appears to be a major flaw at 1st Inn Hotel Klang Sentral, with several reviews highlighting issues such as poor room cleaning and inadequate Wi-Fi. For instance, one review mentioned, 'the room service is bad. They did not clean the room except I asked them to do that.' Such negative experiences significantly detract from the overall guest experience.

Product Quality

The quality of the rooms has received mixed reviews, with complaints about cleanliness and maintenance. As noted in a review, 'the wifi connection was bad,' which indicates that product quality does not meet standard expectations. This reflects a lack of attention to essential amenities that can greatly enhance guest satisfaction.

Price Fairness

While the hotel offers competitive pricing, which many guests appreciate, the value may be diminished by the reported service and quality issues. Guests may feel that the low price does not compensate for the shortcomings in service and room quality, leading to a perception of unfair pricing relative to the experience.

Reliability

Reliability is questionable due to the frequent complaints about service and room conditions. Many guests have expressed dissatisfaction with their experiences, leading to doubts about the hotel's consistency in maintaining quality service and accommodations.

Security

Security measures were not specifically mentioned in the reviews, leading to a neutral score in this area. However, the overall negative sentiment regarding service quality may raise concerns about the attention given to guest safety and security.

Company Law Compliance

Best Practice Standard

Does it provide affordable and convenient accommodation options?

Related Categories

Product Specifications

Room options: Double, Triple
Amenities: Free Wi-Fi, 24-hour front desk, basic room service
Location: Jalan Klang Sentral, Meru, Klang, Malaysia
Distance to nearby attractions: 3.9 km from Urban Park @ Setia Taipan Setia Alam

Frequently Asked Questions

Is 1st inn hotel klang sentral worth it?

Based on our analysis score of -106/100, c The 1st Inn Hotel Klang Sentral offers basic accommodation options at a budget-friendly price, making it a viable choice for travelers looking for affordability. However, the presence of significant negative feedback regarding customer service and room quality raises concerns about the overall experience, indicating that while it serves a purpose in the budget hotel niche, there are areas that desperately need improvement. Innovations in hotel management and service automation could enhance guest satisfaction and operational efficiency, suggesting potential for growth in this sector.

How reliable is 1st inn hotel klang sentral?

Reliability is questionable due to the frequent complaints about service and room conditions. Many guests have expressed dissatisfaction with their experiences, leading to doubts about the hotel's consistency in maintaining quality service and accommodations.

How is 1st inn hotel klang sentral's customer service?

Customer service appears to be a major flaw at 1st Inn Hotel Klang Sentral, with several reviews highlighting issues such as poor room cleaning and inadequate Wi-Fi. For instance, one review mentioned, 'the room service is bad. They did not clean the room except I asked them to do that.' Such negative experiences significantly detract from the overall guest experience.

Is 1st inn hotel klang sentral good value for money?

While the hotel offers competitive pricing, which many guests appreciate, the value may be diminished by the reported service and quality issues. Guests may feel that the low price does not compensate for the shortcomings in service and room quality, leading to a perception of unfair pricing relative to the experience.

Is 1st inn hotel klang sentral legitimate?

Our analysis shows some concerns with a score of -106/100. c The 1st Inn Hotel Klang Sentral offers basic accommodation options at a budget-friendly price, making it a viable choice for travelers looking for affordability. However, the presence of significant negative feedback regarding customer service and room quality raises concerns about the overall experience, indicating that while it serves a purpose in the budget hotel niche, there are areas that desperately need improvement. Innovations in hotel management and service automation could enhance guest satisfaction and operational efficiency, suggesting potential for growth in this sector.

Verify Giant Terms of Service

1. Introduction

Welcome to Verify Giant, a service provided by Verify Giant and its Freedom Division ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms of Service ("Terms").

2. Nature of Services

Verify Giant provides analysis, reviews, and information about companies, products, hotels, websites, tools, and other entities ("Analysis"). All Analysis provided through our platform represents opinions and assessments based on available information and may not be completely accurate or up-to-date.

3. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that our Analysis will be error-free, accurate, reliable, or complete. Any reliance on our Analysis is at your own risk.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERIFY GIANT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

5. Freedom Division

The Freedom Division of Verify Giant operates as an independent review and analysis platform committed to providing unbiased information. All content produced by the Freedom Division represents independent analysis and opinions.

Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.