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1828 smart hotel boutique Review & Analysis

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Conclusion:

The 1828 Smart Hotel Boutique offers a charming experience with modern amenities in a trendy neighborhood, but customer service has faced criticism, which could deter potential guests. While its design and location are appealing, the hotel may need to address service-related issues to enhance overall guest satisfaction, especially in a competitive hospitality market where personalized service is vital.

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Customer Service

Customer service has received mixed reviews, with some guests noting unresponsive staff or inadequate support during their stay. While many reviews highlight a pleasant atmosphere, the negative feedback regarding service responsiveness indicates a need for improvement.

Product Quality

The hotel boasts contemporary design and modern amenities, but some reviews point out issues with maintenance or cleanliness, which detracts from the overall experience. The quality of the rooms is generally praised, but inconsistencies have been reported.

Price Fairness

Prices seem reasonable for the boutique experience in Palermo Soho, but some guests feel that the service shortcomings do not justify the rates. The perception of value is mixed, with some guests finding it a good deal while others expect more for the price.

Reliability

While the hotel appears reliable in terms of amenities and location, the inconsistency in service and guest experiences leads to a lower reliability score. Some guests have reported issues upon check-in or with room assignments.

Security

Overall security measures at the hotel are satisfactory, with good reviews on the safety of the premises. However, the lack of specific information regarding security protocols could be a concern for some guests.

Company Law Compliance

Best Practice Standard

Does it provide a luxurious and stylish experience for travelers?

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Product Specifications

14 rooms
Art Deco modern design
Contemporary amenities
Health club
Free breakfast
Smart technology for room control
Located in Palermo Soho

Frequently Asked Questions

Is 1828 smart hotel boutique worth it?

Based on our analysis score of 12/100, c The 1828 Smart Hotel Boutique offers a charming experience with modern amenities in a trendy neighborhood, but customer service has faced criticism, which could deter potential guests. While its design and location are appealing, the hotel may need to address service-related issues to enhance overall guest satisfaction, especially in a competitive hospitality market where personalized service is vital.

How reliable is 1828 smart hotel boutique?

While the hotel appears reliable in terms of amenities and location, the inconsistency in service and guest experiences leads to a lower reliability score. Some guests have reported issues upon check-in or with room assignments.

How is 1828 smart hotel boutique's customer service?

Customer service has received mixed reviews, with some guests noting unresponsive staff or inadequate support during their stay. While many reviews highlight a pleasant atmosphere, the negative feedback regarding service responsiveness indicates a need for improvement.

Is 1828 smart hotel boutique good value for money?

Prices seem reasonable for the boutique experience in Palermo Soho, but some guests feel that the service shortcomings do not justify the rates. The perception of value is mixed, with some guests finding it a good deal while others expect more for the price.

Is 1828 smart hotel boutique legitimate?

Our analysis shows some concerns with a score of 12/100. c The 1828 Smart Hotel Boutique offers a charming experience with modern amenities in a trendy neighborhood, but customer service has faced criticism, which could deter potential guests. While its design and location are appealing, the hotel may need to address service-related issues to enhance overall guest satisfaction, especially in a competitive hospitality market where personalized service is vital.

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Last updated: December 26, 2024

How Score Conclusion is Determined

The overall score conclusion is determined by assessing multiple progress factors, such as:

  • Sustainability: How the company manages its resources and environmental impact.
  • Innovation: Adoption of new technologies and creative approaches.
  • Reusability: The ability to reuse or repurpose products and services.
  • ...and many other factors that gauge overall progress and performance.

These factors are aggregated to produce the final trust score you see above.